Strengthen Customer Connections with Prakvi’s Relationship Management Solutions

In today’s competitive market, strong relationships with customers and partners are vital. Prakvi’s CRM software in India centralizes customer data, tracks interactions, and personalizes communication to boost loyalty and sales conversions. With real-time analytics, automated workflows, and cloud accessibility, our relationship management solutions help businesses enhance engagement, improve support, and drive long-term growth.

Explore Services Our Process

Our CRM Solutions

We offer comprehensive CRM Solutions tailored to your business needs

Sales Automation

Shorten sales cycles with AI-driven lead scoring, automated follow-ups, and seamless deal tracking.

Marketing Automation

Targeted campaigns, analyze customer behavior, and personalize engagement across multiple channels.

Customer Support & Helpdesk

Improve response times with ticketing systems, self-service portals, and AI-powered chatbots.

360° Customer View

Gain real-time insights into customer interactions, purchase history, and preferences for smarter decision-making.

Cloud-Based & Scalable

Our CRM solutions grow with your business, ensuring secure, flexible, and on-the-go accessibility.

Seamless Integration

Connect effortlessly with ERP, e-commerce, social media, and third-party applications for a unified workflow.

Key Features of Our Relationship Management System

Transforming your customer data into meaningful engagement

Assessment & Strategy

We begin by evaluating your current systems, customer touchpoints, and engagement strategies. This phase involves identifying gaps, defining KPIs, and outlining a CRM roadmap tailored to your business goals.

1

Design & Customization

Our team designs a CRM architecture that fits your business workflow. We customize modules, user interfaces, and data fields to create a seamless, brand-aligned customer experience platform.

2

Integration & Automation

We integrate the CRM system with your existing tools (email, marketing, support, etc.) and automate repetitive processes, ensuring consistent customer interactions and reducing manual effort.

3

Data Migration & Validation

We securely migrate customer data from legacy systems, ensuring data integrity and minimal downtime. All records are cleansed, validated, and structured for unified customer views.

4

Training & Go-Live

Before launch, we provide hands-on training to your team, enabling smooth adoption. The system goes live with real-time monitoring, performance checks, and full stakeholder support.

5

Ongoing Support & Optimization

Post-launch, we deliver continuous support, performance tuning, feature enhancements, and insights from analytics to help you deepen customer relationships and drive ROI.

6

Customer Relationship Management (CRM) Tools

Elevate customer engagement through personalized CRM implementation and optimization

Customer Insights
Automation & Workflows
Data Management
CRM Platforms
Behavioral Analytics
Customer Segmentation
360° Customer View